OnePlus keeps sending improvements in the form of monthly security updates to enhance the overall efficiency of its devices. However, in recent times, several OnePlus smartphone users complained about video file collapse issues in WhatsApp that they have been facing for a long time.
Let’s dig into more details. While operating WhatsApp, many OnePlus phone holders encountered difficulty to download or viewing any received video file in the application. That’s not it. Users have also reported problems when making voice or video calls in the app.
Though the tech maker has released several OxygenOS builds with new fixes for WhatsApp. Yet, the respective bug continued to hamper the experience of users. Finally, the tech maker took the initiative and responded to this matter.
In a recently held FAQ session, a OnePlus moderator said that the video file collapse issue is mainly related to the WhatsApp update. As per the R&D (Research and Development) team verification, it is a general defect in the current version.
Adding more, the moderator said that they have contacted the WhatsApp team and recommended taking notice of such errors that constantly affect consumers’ experience. Ahead, the Nord developer itself will pay attention to these kinds of issues and will deliver better patches in the time ahead.
Till then, OnePlus users facing this issue can pay attention to the version update notice of WhatsApp at that time. Thus, we can expect that the upcoming builds in WhatsApp will resolve this bug and provide enhancements on this subject.
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It is good to see that OnePlus take such problems on a serious note and work on them as a priority. Although, it would be better if we could see the same in the update distribution rollout. As the April 2023 security patch is still missing for many devices.
