Top 3 Key Points:
- LG Uplus plans to launch an AI call recording service for iPhones, named “ixi O,” using advanced AI models.
- Apple is developing its call recording feature, but it requires consent from all parties involved.
- SK Telecom and KT are also exploring AI-driven call recording services to enhance their offerings in the competitive telecom market.
Korean telecom companies are quickly moving to introduce AI-powered call recording services for Apple iPhone users. LG Uplus is leading the charge, with plans to launch a service called “ixi O” in the second half of the year. This service will use a sophisticated AI model named Ixi-Gen, which has been trained on communication data. Ixi-Gen is based on Exaone, a large language model developed by the LG AI Research Institute.
Apple is already working on its call recording feature, which is expected to be included in a future iOS update. However, this feature will have limited impact because it requires the consent of the person on the other end of the call.
SK Telecom was the first to introduce an AI call recording service last year, named A., which has already gained around 4.6 million users as of June. KT is also considering launching a similar service, though specific plans have not yet been announced. These developments highlight the growing interest in AI-driven call recording, especially given that this feature is not yet widely available on iPhones.
In a highly competitive telecom market, companies are looking for ways to attract more iPhone users and enhance their service offerings. The introduction of AI-powered call recording services is seen as a key differentiator in this effort.
