Samsung Galaxy S22 users are facing serious issues after installing the One UI 6.1 update released in September 2024. While the update introduced new Galaxy AI features, it has caused problems like device stuttering and bootlooping for some users.
Common Issues Reported
Many Galaxy S22 owners have complained on social media and Samsung’s forums about their phones freezing, crashing, and restarting multiple times a day. In severe cases, devices are stuck in a bootloop, rendering them unusable. Users report these issues began immediately after installing the One UI 6.1 update.
Possible Cause: Motherboard Damage
Some users who contacted Samsung service centers were informed that the issues stem from a damaged or “fried” motherboard. Unfortunately, since the Galaxy S22 was released more than a year ago, most affected devices are out of warranty. As a result, users are being asked to pay for repairs themselves, even though the software update may have triggered the problems.
History of Similar Issues
This isn’t the first time the Galaxy S22 has faced problems with One UI 6.1 updates. Earlier this year, Samsung withdrew the update due to similar complaints and re-released it after resolving the issues. However, the current wave of problems indicates the need for a more thorough investigation.
What Samsung Should Do
If the update is confirmed to be the cause, Samsung should address the issue publicly. The company could also consider offering free motherboard replacements for affected units through its service centers worldwide. This would show responsibility and help maintain user trust.
For now, Galaxy S22 users experiencing these problems are encouraged to contact Samsung support to explore possible solutions.
