In August 2021, Apple announced a service plan for the iPhone 12 and iPhone 12 Pro models. OEM has confirmed that a component on the handset module of both these phones may have gone bad and that a bit of iPhone 12 and iPhone 12 Pro devices may have sound problems.
The production date of the affected equipment is from October 2020 to April 2021. Notably, when the handset of the mobile phone fails, the user will not hear sound while making or answering calls. If there is a problem with either of these phones, Apple and its authorized service providers will provide free repair services for eligible devices.
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9to5 Mac reported that five months after Apple announced the recall of the iPhone 12 and iPhone 12 Pro due to no sound issues in several regions, the company is now opening the same repair program in the United Arab Emirates. If you are a UAE user and face this issue, then you can visit an Apple Store or an authorized service provider to get your iPhone 12/Pro fixed free of cost.
According to “Khaleej Times”, the company announced the recall of the iPhone 12 and iPhone 12 Pro produced in the UAE between October 2020 and April 2021 and give the statement that:
“Apple has confirmed that a small number of iPhone 12 and iPhone 12 Pro devices may have sound problems because a component on the mobile phone module may have malfunctioned. Affected devices are between October 2020 and April 2021. Produced. ”
Even though Apple announces this recall, it is unclear how many devices have been affected by this problem.“If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service. Apple or an Apple authorized Service Provider will service eligible devices, free of charge.”
Apple stated on its website that it may restrict or restrict repairs in the country of origin or region of purchase. This Apple Global plan does not extend to the standard warranty coverage of the iPhone 12 or iPhone 12 Pro. The plan covers iPhone 12 or iPhone 12 Pro devices that are affected within two years of the device’s first retail sale.
