Apple fans are dealing with a nasty bug on their iPhone devices that are destroying the FaceTime and iMessage functioning. The latest information reveals that the problem has surrounded the users running T-Mobile or a Verizon network. This is a positive highlight as the bug is only affecting two networks at the moment.
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According to Mark Gurman, Apple iPhone devices are dealing with a nasty bug that is killing FaceTime and iMessage. Consequently, iMessage and FaceTime apps are randomly getting deactivated. Moreover, it becomes difficult to turn them on, and there is no way to reactivate them. The observer states that the problem is mainly due to an eSIM.
The issue with an eSIM
The observer reports that the bug is affecting the eSIM chip on the iPhones. For a long time, Apple has been using the eSIM instead of the physical SIM. Thus, users never required any physical equipment to instead in their devices for network or call purposes. However, as the bug is affecting the eSIM, now there is a need for a basic SIM card.
A Quick Solution
As per Mark, a fix to this issue is to use a physical SIM card rather than an embedded SIM. There is a possibility that users can remove their eSIM account and apply a manual SIM to the device. However, the process might be complex therefore, it’s better to opt for a technician or service center.
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