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Data Leak: Samsung customers were able to view sensitive data belonging to other customers
Remembered, when you received a strange “1” notification on your device with the Find My Mobile app.
There was something more, according to Samsung spokesperson, “Find my Mobile 1” notification was actually the result of a internal test. That was the story we knew so far.
Recently, a notification about “Find My Mobile 1” occurred on a limited number of Galaxy devices. This was sent unintentionally during an internal test and there is no effect on your device. We apologize for any inconvenience this may have caused our customers. ^LF
— Samsung Help UK (@SamsungHelpUK) February 20, 2020
At the same time, Samsung customers suffered from a data leak. They were temporarily able to view sensitive data belonging to other customers when logged into their own accounts. The details were very sensitive, including the last four digits of payment cards, names, and addresses.
Now, the company has confirmed that a data breach did, in fact, occur. Speaking to the Register, a Samsung spokesperson explained the data leak.
“A technical error resulted in a small number of users being able to access the details of another user. As soon as we became aware of the incident, we removed the ability to log in to the store on our website until the issue was fixed.”
Samsung has confirmed to Sammobile that, this data leak is not related to the “Find my Mobile” notification. This technical error affected only Samsung’s UK website and it only affected about 150 users in total.
The company will be contacting those affected by this data leak soon with further details.