It seems to happen every time you have to make a phone call, but there’s an automated system to deal with somewhere, along with elevator music that you don’t want to listen to.
With Android 11, you don’t have to worry about that anymore, as you can have Google Assistant take care of the boring stuff for you, at least until a real person picks up the phone.
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Steps to enable ‘Hold for me’ in Android 11 phones
- Open the Phone app.
- Tap the three-dot menu icon in the top left-hand corner.
- Tap Settings.
- Select Hold for me.
- Tap the toggle to turn it on.
When enabled, ‘Hold for me’ will have Google Assistant listen to the waiting music so you can continue doing other things without losing your place in line.
There’s even a live transcription available, so you can see what’s being said in the event that there is some information that you need before someone picks up the phone.
