If you are using a Samsung Galaxy S20, S20+, S20 Ultra, or Galaxy Z Flip and want to know how to factory reset your device, this is the right place for you. In this article, we will tell you how to reset your phone completely, network settings, and more.
A factory reset, also known as a hard reset or master reset, is an effective, last method of troubleshooting for mobile phones. It will restore your phone to its original factory settings, erasing all your data in the process. Because of this, it’s important to back up the information before you do a factory reset.
Read More: 10 Best Samsung Galaxy S20, S20+, and S20 Ultra Tips and Tricks
There are lots of reasons why you might want to Factory Reset your Samsung device. Whether you’re giving your phone to someone else and you don’t want them to access your information, or maybe you’re having trouble and need to start from scratch.
Factory Resetting a mobile device is not reversible. Please make sure all of your information is saved to a back up somewhere else before attempting to reset your phone or tablet.
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Factory Reset:
This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. It does not delete data stored on the SIM card.
To do a factory reset on Galaxy S20, S20+, S20 Ultra, and Z Flip: When Powen on and Power off
1. Factory reset from the settings menu:
- Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Accounts and backup >Backup and restore.
- Tap the following sliders to the desired setting:
- Back up my data
- Automatic restore
- Tap the Back key (bottom right) until you reach the main Settings menu.
- Tap General Management > Reset > Factory data reset.
- Scroll to the bottom of the screen, then tap Reset > Delete all.
- If you have a screen lock turned on, enter your credentials.
- If prompted to verify your Samsung account, enter the password, then tap Confirm.
- Wait for the device to reset.
2. Factory reset with hardware keys:
You can also use hardware keys to perform a factory reset. It is useful when the device menus are frozen or unresponsive, you can factory reset using hardware keys.
- Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight Wipe Data/Factory Reset.
- Press the Bixby / Power button to select.
- Press the Volume down key until Yes is highlighted.
- Press the Bixby / Power button to select and start the master reset.
- When the master reset is complete, Reboot System Now is highlighted.
- Press the Bixby / Power key to restart the device.
How to soft reset with hardware keys:
A soft reset is a simulated battery removal. This is used to power a device off when the screen is frozen or unresponsive and the device has an internal battery that cannot be removed. It does not cause loss of personal data on the device.
- Press and hold the Bixby / Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Reset settings:
This device allows you to reset the settings to their defaults without doing a full factory reset. Any phone customizations will be discarded but personal data and settings of downloaded apps will not be affected.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset settings.
- Tap Reset settings.
- If you have set up a PIN, enter it.
- Tap Reset settings.
- The device will restart to perform the reset of settings.
Reset network settings:
Resetting network settings reset all data connections back to the out of the box factory defaults. The following changes will occur by performing a reset of network settings.
- Stored Wi-Fi networks will be deleted.
- Paired Bluetooth devices will be deleted.
- Background data sync settings will be turned on.
- Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
- The network selection mode will be set to automatic.
The following device connections status will default to when the device was being powered on for the first time.
- Airplane mode: OFF
- Bluetooth: OFF
- Data roaming: OFF
- Mobile hotspot: OFF
- VPN: OFF
- Mobile data: ON
- Wi-Fi: OFF
To perform a network reset, follow these steps.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset network settings.
- Tap Reset settings.
- If you have set up a PIN, enter it.
- Tap Reset settings. Once complete, a confirmation window will appear.
Reset accessibility settings:
You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset accessibility settings.
- Tap Reset settings.
- Confirm when prompted.
Auto restart:
Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts.
1. From Settings, tap General management > Reset > Auto restart.
2. Tap the toggle to activate Auto restart, and then set the following parameters:
• Days: Select the day of the week to automatically restart your device.
• Time: Set the time of day to restart your device.
